Support

Need help with one of our games, or have a question about your privacy? Email [to be added].

What to include

• The game's name.
• Your device and its system version, for example "iPhone 15, iOS 26.1" or "Pixel 8, Android 16".
• The game's version, shown in its settings.
• What happened, and what you expected to happen. A screenshot helps.

Your progress

Our games save your progress on your device. We don't keep a copy, so we can't restore progress after a game is deleted or a device is lost or reset. Your device's own backup (iCloud or Google) may include it.

Refunds

Purchases and refunds are handled by the store you bought from: Apple or Google Play.

Privacy and terms

Each game has its own privacy policy and terms of use:

• Hot Fix: Privacy policy · Terms of use
• Hostile Takeover: Privacy policy · Terms of use
• Triple Redundancy: Privacy policy · Terms of use
• Uptime Island: Privacy policy · Terms of use
• Firewall: Privacy policy · Terms of use
• Packet Sort: Privacy policy · Terms of use
• Datacenter Idle: Privacy policy · Terms of use
• Skewer Street: Privacy policy · Terms of use
• Red String: Privacy policy · Terms of use
• Polar Line: Privacy policy · Terms of use
• Origami Harbor: Privacy policy · Terms of use
• Moonlit Apothecary: Privacy policy · Terms of use
• Lantern Deep: Privacy policy · Terms of use
• Keepsake: Privacy policy · Terms of use
• Harvest Loop: Privacy policy · Terms of use
• Event Horizon: Privacy policy · Terms of use
• Cloud Putt: Privacy policy · Terms of use

Strange Matter Studio LLC, [to be added]